From Legacy Database to Scalable Salesforce Solution

Introduction
Mission
Julie built a thriving $10 million food distribution business in eight years, relying on a homegrown Microsoft Access database to manage inventory, customers, orders, and deliveries. When the pandemic hit, she adapted quickly by launching a consumer-facing e-commerce website, but the limitations of her legacy system were starting to cause challenges.
Solution
Julie’s MS Access database, though functional, was becoming increasingly difficult to manage as the business grew. The system was prone to crashes, required ongoing maintenance, and lacked scalability. Julie needed a solution that would support her expanding operations, eliminate the need for constant troubleshooting, and allow for minor customizations to meet her business needs.
To address Julie's pain points, I recommended migrating to the Salesforce platform. Salesforce offered a cloud-based, highly scalable solution that would eliminate the need for on-site infrastructure and provide the flexibility Julie needed to adapt to evolving business demands. The platform’s ease of use would empower her team to make customizations without requiring extensive technical expertise, while its low-maintenance cloud infrastructure would significantly reduce system crashes and downtime. Additionally, Salesforce’s powerful integration capabilities would allow Julie to seamlessly connect with a wide range of applications, making it easier to expand operations and streamline business processes. With affordable pricing at $35 per user per month, Salesforce would provide Julie with a comprehensive, cost-effective solution for the future of her growing business.
Results
- Scalable solution that supports business growth without performance issues.
- Zero maintenance required, reducing the risk of system crashes and late-night calls.
- Fully customizable, allowing Julie to make small tweaks as needed without losing control.
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