Highlights from the Dreamforce To You Keynote
It’s an annual tradition for ECHO to send a delegation of our team to Dreamforce every year. This usually means flying two or three of o...
ECHO works with both nonprofits and businesses of all sizes as a Salesforce.org Impact Partner and Salesforce.com Registered Partner. Our involvement with Salesforce began in 2005 when we completed our first implementation. Since then, we have continued to grow our Salesforce practice and have successfully completed over 200 implementations and integrations.
ECHO’s project services are perfect whether you are looking for a first-time implementation or want to expand Salesforce usage across your organization. Our team will work with you to understand your business goals and recommend the best solution to move forward with clear deliverables, timeline and cost estimate. Throughout the engagement, we will communicate regularly using our project management tool, Jira, so you always have full visibility into the project status.
ECHO offers support services with flexible options for those looking to increase the capacity of an in-house team or outsource Salesforce support completely. A dedicated Salesforce administrator or developer team will work at the pace and direction you set to tackle the ongoing needs of your organization.
“ECHO Technology Solutions has been a stand-out partner for nonprofit solutions. Their team possesses the key technical knowledge to solve any Salesforce problem big or small. They have a very personalized approach and make you feel heard as a client. I would highly recommend!”
Jackson Block, Business Analyst, UpStart Bay Area
"I've worked with a few other Salesforce partners in the past, and I have to say that ECHO Technology Solutions can't be beat. They are by far the best Salesforce partners and developers I've worked with. Everything was clear, helpful, and they really care about customer experience and satisfaction. ECHO will be my first call anytime I need Salesforce support!"
Jaimie Baxter, Co-Executive Director/CFO, Hamaqom
“Our startup is still figuring out what we need on the fly, the Echo team has been very patient and understanding of us. They have offered advice, have researched and recommended the best platforms for our company to use. The team is very professional and caring. Echo stands out because of those qualities. I would recommend them to anyone! I look forward to continuing to work with them!”
Sherrisse Lewis, Operations Manager, HERE to HERE
“ECHO is a fantastic partner from design, to build, to implementation. They really listened to our vision, provided solid recommendations, worked within our budget constraints, and customized some components in our Salesforce community to fit our current and future needs. ECHO's team is amazing. Not only are they experts in the field, but they are so easy to work with. Even our staff (who are not Salesforce Administrators) felt engaged and empowered throughout the project. We really viewed ECHO as partners. The final product was even better than we imagined. ”
Monica Santos Quintana, Director of Coach Experience
No one wants to reinvent the wheel. With so much functionality out of the box,
Salesforce is truly a best of breed platform built with industry best practices in mind.
No matter what industry you are in, Salesforce offers robust features and functionality natively. New features and solutions are released constantly based on community requests to provide organizations with more capabilities to meet their business goals.
For your more complex business processes where native functionality might not be enough, Salesforce can be customized to meet your exact needs. Salesforce is end user-friendly, meaning organizations can do most customization with clicks, not code.
If the functionality doesn’t currently exist and it’s too costly to customize or develop, it probably lives on the AppExchange. With over 5,000 solutions, the AppExchange is an easy answer to build vs. buy.
Salesforce isn’t just a CRM, it’s a community. The Trailblazer Community and Power of Us Hub are places where Salesforce customers can share knowledge, learn and be inspired, and connect with one another. Crowdsource your questions from the millions of users who use Salesforce every day.
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