IT Resolutions for 2019

IT Resolutions for 2019

Technology is a crucial part of our daily lives- both personal and professional. And that is precisely why last year was a reality check for not only tech giants but also billions of people worldwide.  

Given the massive-scale data breaches, privacy issues and hacks that shook the world in 2018, cybersecurity and data privacy have become an obvious focus in 2019. But let’s talk facts: How aware and prepared is your organization to deal with cyberattacks or lapses in data privacy? And what about technology measures around IT budgets, incident response, cloud migrations- do you have those in place? 

Well if you haven’t done something about it already, now is a good time to start! Having just set foot into 2019 it is important to recover, recuperate and learn from our past technology mistakes. And contrary to popular belief you don’t have to be technology giant or spend millions to have a strong IT backbone. Some simple, yet effective measures and good digital habits are all you need to help you get on top of your technology game.

Here are the Top IT resolutions for 2019 that will help your organization go from “technologically vulnerable” to “technologically unassailable”. 

1. Know what your organization is spending on IT

How much is your organization spending on IT? This includes everything: servers, phones, contractors and vendors, software licensing fees, etc. Now, what percentage is this of your overall budget? The answer might surprise you. Just separate IT labor and expenses from the rest of the budget. It doesn’t have to be perfect but having a handle on what this number is will set you on the right track for 2019. Understand what you are really spending for technology today! 

2. Educate your staff to be aware of phishing attacks

Phish [fish] verb – to fraudulently attempt to obtain sensitive information such as usernames, passwords and credit card details by disguising as a trustworthy entity in an electronic communication. All organizations are potential targets.  It is not a question of if an attack will occur, but when.  So how do you protect your organization? Well there is a long list of things that you could do but educating your staff about phishing attacks is definitely a good place to start. 

3. Make cybersecurity a priority in your organization

Create a policy. Send an email. Make a statement. But make sure to let everyone in your organization know that cybersecurity is important. Adopt a new tool each week, month, or quarter that improves your cybersecurity:  multifactor authentication, VPNs on public WiFi, email/anti-phishing tools, establish a patching cadence. Invest in training your staff to be more aware because you never know who might click on a bad link. 

4. Create an IT incident response plan

When something happens, what are the immediate actions to take? Who should be notified? Having some kind of a plan is better than no plan at all. Don’t you agree?

5. Test your backups

Are you making regular backups of all systems? Start testing periodically if they can be restored to a new system.  Bonus points if you can incorporate the backups into your standard workflows.   

Using Salesforce? See our ECHO Salesforce Data Protection Guide 2019 for easy actions you can take as an admin today! 

6. Start making moves to the cloud.

These days, there’s absolutely no reason why an organization should still run on servers. Make a plan to migrate each on-premise server into the cloud.  

Already in the cloud? Adopt a new cloud software platform that has automation capabilities. 

7. Create an IT steering committee.

Create a business steering committee for technology.  Identify the power users/technology champions within your organization. Cherish them. Each business unit should be represented. Get them excited about how technology can make their day to day more efficient and have them help you get others excited as well. Include them in test pilots for new technologies. 

8. Document your IT policies, systems and applications… in one place! 

All organizations are using a multitude of tools, systems, applications, etc. And it is exhausting to keep track of all of them! Make your life easier by documenting what’s being used in one central location. 

9. Outsource your IT. 

The days of a one-man IT department are long gone. Projects and technology initiatives often require specialized skill sets. Using a managed services provider (MSP) ensures you have access to a pool of resources with different skills to pick from.   

Well now that you’ve had your “aha!” moment, it’s time to get the ball rolling. Just remember, the mantra is:  

Good Technology Habits ~ A Technologically Unassailable Organization