Blog

What is Change Management? Change management (CM) is a process that allows organizations to plan for and roll out changes. It is especially useful when making changes to your IT infrastructure. Some benefits of Change Management include smoother transitions, prioritization of planned updates/changes, easier training schedules, and securing staff buy-in. Most importantly, Change management helps organizations plan for and mitigate risk. Types...

Have you ever experienced a computer failure and were not able to get any tasks for the day completed until the problem was fixed? What do you do in such a case? How do you recover your data or continue with urgent tasks? Imagine this happens to your business systems and company data and that it can't be resolved with the purchase of a new piece of hardware. Businesses are...

ECHO releases this monthly patch bulletin for all our IT clients to provide you quick access to the latest Microsoft patches which include critical updates as well as common vulnerabilities and exposures.   Microsoft released patches for 64 CVEs covering Microsoft Windows components this month. Of these 64 CVEs, 11 are listed...

Although it’s still January, the Salesforce Spring ‘21 Release is right around the corner. On January 8-9, sandboxes were upgraded, and as a result, your organization already got the look and feel of Spring’21 release. Release Date for Spring ’21 will depend on your instance of Salesforce, but the main dates are Jan 16th,...

Small organizations have small IT budgets. Yet, technology is now more important than ever. How do you reconcile these two things? You do so by strategically allocating your IT spending towards technologies that have the most impact on your organization. Over the past 18 years, I have had hundreds of conversations about how technology can help small organizations. Most...

The December holidays are upon us and everyone is busy shopping for gifts and holiday specials. With a surge in the COVID-19 cases, online shopping is the primary source of purchasing right now. As a result, there is a drastic increase in cybersecurity vulnerabilities. Email scams, texting scams, identity theft, package...