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Our Favorite New Features for Salesforce Spring ‘19     The Salesforce Spring ’19 Release is now out in your production instances and believe us, the new image of Einstein on your load screens isn’t the only thing that has changed! This year’s release is loaded with amazing...

The Salesforce Spring ’19 Release is now out in your production instances, as I’m sure you’ve noticed by the new image of Einstein on your load screens! Don’t worry, our team of Salesforce consultants is here to go through all 432 pages of the release notes so you don’t have to. We’ve highlighted just some of our favorite new features below for...

IT Resolutions for 2019 Technology is a crucial part of our daily lives- both personal and professional. And that is precisely why last year was a reality check for not only tech giants but also billions of people worldwide. Given the massive-scale data breaches, privacy issues and hacks that shook the world in 2018, cybersecurity and data...

Building a technology strategy requires a basic assessment of how technology impacts your nonprofit.  Once that is clear, presto!  The rest of the IT management puzzle simply falls into place.  Just kidding on that last part. Alignment of nonprofit mission and objectives to technology tools can...

By now you’ve probably heard of Salesforce.org’s Nonprofit Cloud. In releasing this new Cloud last year, Salesforce elevates and calls out their focus on supporting nonprofits and developing a platform to meet the industry’s needs. This is exciting for ECHO. Our team is committed to providing the...

Technology is a crucial part of our daily lives- both personal and professional. And that is precisely why last year was a reality check for not only tech giants but also billions of people worldwide.   Given the massive-scale data breaches, privacy issues and hacks that shook the world in 2018, cybersecurity and data privacy have become...

Lately, quite a few organizations have asked us to help maximize their technology investment and increase organizational impact.  Over the past few weeks, ECHO team has been busy responding to that demand by refining our technology roadmap and enhancing our cybersecurity services offering.   Topic of the month – What is IT?  - Part 2 Last month we talked through the basics of...

Nobody really wants to deal with cybersecurity. Everything about cybersecurity is complicated. The risks can be abstract and complex. Solutions can be time consuming and expensive. Failure may not be noticed for months, and it could result in catastrophic damage to your constituents, your mission and...

In today’s organizations, technology impacts everyone and everything.  ECHO’s mission is to create a positive impact by empowering our client organizations through technology.     For this month’s topic:  Getting Back to Basics:  What is IT?   Let’s talk about the fundamentals.  ECHO primarily works with organizations of fewer than 500...

Most organizations intuitively understand that technology makes us more efficient and productive.  Beyond that, opinions tend to diverge significantly on the value of IT. Think about how your organization would answer these questions: How much money does your organization spend on IT? How is that budget...

Echo is always looking for ways to empower people and organizations through technology. This mission is not limited only to our clients but extends to the greater society as well. In this spirit, Echo has decided to join Bit Alliance, an alliance of the biggest software...