Blog

Although it’s still January, the Salesforce Spring ‘21 Release is right around the corner. On January 8-9, sandboxes were upgraded, and as a result, your organization already got the look and feel of Spring’21 release. Release Date for Spring ’21 will depend on your instance of Salesforce, but the main dates are Jan 16th,...

Small organizations have small IT budgets. Yet, technology is now more important than ever. How do you reconcile these two things? You do so by strategically allocating your IT spending towards technologies that have the most impact on your organization. Over the past 18 years, I have had hundreds of conversations about how technology can help small organizations. Most...

The December holidays are upon us and everyone is busy shopping for gifts and holiday specials. With a surge in the COVID-19 cases, online shopping is the primary source of purchasing right now. As a result, there is a drastic increase in cybersecurity vulnerabilities. Email scams, texting scams, identity theft, package...

It’s an annual tradition for ECHO to send a delegation of our team to Dreamforce every year. This usually means flying two or three of our teammates from Bosnia over to San Francisco. Last year, one of our engineers over six feet tall was crammed in a middle seat for a 12-hour flight. That’s dedication! So even though Dreamforce is virtual this year and we won’t be able to meet in person, our team still looks forward...

Five years ago, I sat around a conference table at Coaching Corps’ office to discuss our upcoming initiative to migrate our fundraising database from eTapestry to Salesforce. I was excited because I had just taken on more responsibility as Coaching Corps’ Salesforce administrator, and this was going to be my...

Today’s business environment seems calamitous. Many previously well-established norms and assumptions are no longer valid, and every organization must choose to do nothing or to adapt. Well, it is really not a choice when it's a matter of survival, is it? Calamity Brings Opportunity We see all around us...