A Roundup of Roadmaps from Dreamforce 2019

A Roundup of Roadmaps from Dreamforce 2019

If you read my previous blog post, then you know that when I’m at Dreamforce, I like to attend product roadmap sessions to see what new features or products are in development at Salesforce. I keep in mind the uses cases or business processes we’ve been struggling with, either internally at ECHO or in the ongoing projects we’re working on with clients, and pay attention to new feature developments that can address those pain points. Instead of investing in a new tool or building something custom, Salesforce might already be developing the solution we need. 

If you couldn’t attend Dreamforce this year or want a refresher on the new releases for 2020, we’ve rounded up the following roadmaps of ECHO’s favorite Salesforce productfor your viewing pleasure. Each link will take you directly to the Dreamforce roadmap session recordingSit back and pass the popcorn!  

Nonprofit Cloud

Watch Roadmap

Highlights include: 

  • Payment Services 
  • Giving Pages
  • Accounting Subledger
  • Program Management Data Model
  • Case Management 

 

Sales Cloud

Watch Roadmap

Highlights include: 

  • Sales Cadence Builder 
  • Work Queue 
  • Einstein Opportunity Scoring 
  • Salesforce Inbox to Gmail/Outlook mobile apps 

 

Reports & Dashboards

Watch Roadmap

Highlights include: 

  • Increased report and dashboard performance 
  • Auto-add new fields to report types 
  • Hide Preview in Report Builder 
  • PDF and Excel attachments to report subscriptions 

 

Community Cloud

Watch Roadmap

Highlights include: 

  • Service Scheduler 
  • Report creation for partners 
  • Mobile Publisher playground app 

 

Pardot

Watch Roadmap

Highlights include: 

  • Lightning Email Builder 
  • Complex rules in Engagement Studio 
  • Snippets 
  • Sandbox support 
  • Business Units 

 

With everything on the Salesforce roadmap, there is a lot to be excited about in 2020! We can’t wait.